Contents
1. Scope
These Terms of Service ("Terms") govern the use of the services ("Service") provided by COCODAKE Inc. ("Company").
These Terms apply to all users who access or use the Service.
2. Service Description
The Company provides digital communication products and related services.
3. Use of Service
Users agree to use the Service in accordance with these Terms.
4. Payment
Users shall pay all applicable fees using the payment methods specified by the Company (e.g., credit card).
5. Refund Policy
Due to the nature of digital products, all purchases are final and non-refundable.
No refunds will be provided once the eSIM has been issued or the QR code has been delivered.
Users are responsible for ensuring device compatibility before purchase.
The Company does not guarantee network availability, speed, coverage, or performance in all locations.
In exceptional cases, refunds may be granted at the sole discretion of the Company.
6. Disclaimer
The Company shall not be liable for any service interruption, network issues, device incompatibility, or user configuration errors.
Service quality may vary depending on location, device, and network conditions.
7. Service Changes
The Company reserves the right to modify or discontinue the Service at any time without prior notice.
8. Prohibited Activities
Users shall not:
- Engage in fraudulent use
- Resell the Service without authorization
- Perform any actions deemed inappropriate by the Company
9. Governing Law
These Terms shall be governed by the laws of Japan.
10. Contact
For inquiries, please contact us via the website.
Effective Date: April 9, 2026